Contact

Talk to a human

Small team, real replies, usually within a day. No ticket numbers, no chatbot maze.

  • Something's brokenThe panel is empty, a page was misread, a purchase didn't land. Tell us your school and the page.
    support@gradegem.com
  • I teach, or I run ITHow it behaves in your course, the consent system, teaching with it. We want these emails.
    schools@gradegem.com
  • BillingRefunds, a wrong charge, paying for someone else.
    billing@gradegem.com
  • Privacy, records, legalData requests, a parent asking about an account under 13, anything a school needs in writing.
    legal@gradegem.com

Quick answers might already exist

The help page covers the common stuff.